{"id":575,"date":"2025-04-24T03:45:20","date_gmt":"2025-04-24T08:45:20","guid":{"rendered":"https:\/\/rentals.tralei.com\/contact-2\/"},"modified":"2026-10-31T23:46:44","modified_gmt":"2026-10-31T23:46:44","slug":"faqs","status":"publish","type":"page","link":"https:\/\/rentals.tralei.com\/es\/faqs\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"575\" class=\"elementor elementor-575\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16b65ed e-flex e-con-boxed e-con e-parent\" data-id=\"16b65ed\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e636bc0 e-con-full e-flex e-con e-child\" data-id=\"e636bc0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5718bd4 elementor-widget elementor-widget-heading\" data-id=\"5718bd4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default translation-block\">Tralei Rentals<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e035a4 e-flex e-con-boxed e-con e-parent\" data-id=\"5e035a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-630707d elementor-widget elementor-widget-heading\" data-id=\"630707d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default translation-block\">Todo lo que necesitas saber para alquilar en Tenerife<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-52e17cd elementor-widget elementor-widget-heading\" data-id=\"52e17cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preguntas frecuentes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3f55bc elementor-widget elementor-widget-elementskit-accordion\" data-id=\"d3f55bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ae71ecc60e76\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-cdde7c16ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-cdde7c16ae71ecc60e76\" aria-expanded=\"true\" aria-controls=\"Collapse-cdde7c16ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfQu\u00e9 garant\u00eda necesito para alquilar?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-cdde7c16ae71ecc60e76\" class=\"show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">Cuando el material requiere una garant\u00eda, puedes elegir entre una fianza reembolsable en efectivo o dejar un DNI o pasaporte f\u00edsico v\u00e1lido durante el alquiler. El importe de la fianza se muestra para el material seleccionado antes de confirmar la reserva.<\/p><p class=\"translation-block\">Si el material se devuelve da\u00f1ado o con piezas que faltan, se valorar\u00e1 el coste de su reparaci\u00f3n o sustituci\u00f3n.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-ce879976ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-ce879976ae71ecc60e76\" aria-expanded=\"true\" aria-controls=\"Collapse-ce879976ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfD\u00f3nde puedo encontrar rutas de paddle surf en Tenerife?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-ce879976ae71ecc60e76\" class=\"show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">Nuestra <a href=\"https:\/\/tralei.com\/kayaking-sup-routes-tenerife\/\" target=\"_blank\" rel=\"noopener\">gu\u00eda de rutas de kayak y paddle surf en Tenerife<\/a> presenta distintos lugares de la isla. Elige una ubicaci\u00f3n y una actividad acordes con tu experiencia y con las condiciones del d\u00eda.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-a0b0d586ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-a0b0d586ae71ecc60e76\" aria-expanded=\"true\" aria-controls=\"Collapse-a0b0d586ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfLas tablas de paddle surf son hinchables?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-a0b0d586ae71ecc60e76\" class=\"show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">S\u00ed. Nuestras tablas son hinchables y se entregan desinfladas dentro de una bolsa de transporte. Incluyen un inflador manual para preparar la tabla antes de utilizarla.<\/p><p class=\"translation-block\">Si lo prefieres, tambi\u00e9n puedes a\u00f1adir un <a href=\"https:\/\/rentals.tralei.com\/es\/products\/electric-wireless-inflator\/\">inflador el\u00e9ctrico<\/a> a tu reserva. Infla una tabla en unos 12 minutos.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-46131b36ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-46131b36ae71ecc60e76\" aria-expanded=\"false\" aria-controls=\"Collapse-46131b36ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfQu\u00e9 tengo que llevar?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-46131b36ae71ecc60e76\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-3-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">Para recoger el material, trae la <b>confirmaci\u00f3n de la reserva y un DNI o pasaporte v\u00e1lido<\/b>. Para tu salida en paddle surf, te recomendamos llevar lo siguiente:<\/p><ul><li><b>Agua<\/b><\/li><li><b>Protecci\u00f3n solar<\/b><\/li><li><b>Ropa adecuada para la actividad<\/b>\u00a0para actividades en el mar, como ba\u00f1ador o prendas c\u00f3modas<\/li><li><b>Gorra o gafas de sol<\/b>\u00a0para protegerte del sol<\/li><li>Cualquier otra cosa que suelas llevar para disfrutar de una actividad al aire libre junto al mar.<\/li><\/ul>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-20202866ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-20202866ae71ecc60e76\" aria-expanded=\"false\" aria-controls=\"Collapse-20202866ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfC\u00f3mo se calculan los d\u00edas y el precio del alquiler?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-20202866ae71ecc60e76\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-4-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">Cada d\u00eda facturado cubre hasta 24 horas de uso. Puedes devolver el material antes, pero se cobra como m\u00ednimo un d\u00eda de alquiler. No hay una tarifa independiente de medio d\u00eda.<\/p><p class=\"translation-block\">Por ejemplo, un alquiler de dos horas se cobra como un d\u00eda y uno de 25 horas se cobra como dos d\u00edas. Antes de reservar se muestra el precio para las fechas y la cantidad elegidas. Los complementos y, si corresponde, la fianza en efectivo aparecen desglosados.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-288f5b56ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-288f5b56ae71ecc60e76\" aria-expanded=\"false\" aria-controls=\"Collapse-288f5b56ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfNecesito experiencia para alquilar una tabla de paddle surf?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-288f5b56ae71ecc60e76\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-5-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">No necesitas experiencia previa en paddle surf para alquilar el material. Elige una actividad y unas condiciones adecuadas a tu nivel y cons\u00faltanos tus dudas antes de reservar.<\/p><p class=\"translation-block\">Si prefieres remar sentado, puedes a\u00f1adir un asiento y un remo doble por 3 \u20ac por tabla y reserva. Selecciona este complemento en la p\u00e1gina de paddle surf.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-1a26b626ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1a26b626ae71ecc60e76\" aria-expanded=\"false\" aria-controls=\"Collapse-1a26b626ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfPuedo llevar la tabla de paddle surf en mi coche?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1a26b626ae71ecc60e76\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-6-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">La tabla desinflada cabe en una bolsa de unos 88 cm de alto, 40 cm de ancho y 27 cm de fondo. Comprueba el espacio disponible en tu veh\u00edculo antes de recogerla.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-74004c86ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-74004c86ae71ecc60e76\" aria-expanded=\"false\" aria-controls=\"Collapse-74004c86ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfOfrec\u00e9is entrega a domicilio?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-74004c86ae71ecc60e76\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-7-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">Actualmente no ofrecemos entrega a domicilio. El material se recoge y se devuelve en Alcal\u00e1, cerca de Los Gigantes, a las horas seleccionadas en la reserva.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-02ad3466ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-02ad3466ae71ecc60e76\" aria-expanded=\"false\" aria-controls=\"Collapse-02ad3466ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfQu\u00e9 ocurre si hace mal tiempo?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-02ad3466ae71ecc60e76\" class=\"collapse\" role=\"region\" aria-labelledby=\"primaryHeading-8-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">Las condiciones pueden variar entre distintas zonas de Tenerife. Comprueba el tiempo y el estado del mar para la actividad que hayas elegido y contacta con nosotros si tienes dudas antes de recoger el material.<\/p><p class=\"translation-block\">Si se emite una alerta meteorol\u00f3gica oficial para toda la isla, cancelaremos la reserva y ofreceremos el reembolso \u00edntegro. Puedes consultar las previsiones en <a href=\"https:\/\/windy.com\/\" target=\"_blank\" rel=\"noopener\">Windy.com<\/a> al planificar tu actividad.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-f0a01016ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f0a01016ae71ecc60e76\" aria-expanded=\"true\" aria-controls=\"Collapse-f0a01016ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfC\u00f3mo reservo el material?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f0a01016ae71ecc60e76\" class=\"show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-9-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">Abre la p\u00e1gina del material y elige las fechas y horas de recogida y devoluci\u00f3n en el mismo calendario. Selecciona la cantidad, los complementos y la garant\u00eda, y contin\u00faa para introducir tus datos de contacto y confirmar la reserva.<\/p><p class=\"translation-block\">El pago se realiza al recoger el material. No necesitas pagar por internet para confirmar la reserva.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-10-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-f0a01026ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f0a01026ae71ecc60e76\" aria-expanded=\"true\" aria-controls=\"Collapse-f0a01026ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfA qu\u00e9 hora puedo recoger y devolver el material?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f0a01026ae71ecc60e76\" class=\"show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-10-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">Elige entre las horas disponibles de recogida y devoluci\u00f3n, de 09:00 a 23:00, en horario de Canarias. Debes reservar con al menos 24 horas de antelaci\u00f3n respecto a la recogida.<\/p><p class=\"translation-block\">Si necesitas el material con menos antelaci\u00f3n, <a href=\"https:\/\/wa.me\/34684776522\">cons\u00faltanos por WhatsApp<\/a> para comprobar si podemos organizarlo.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-11-d3f55bc\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-f0a01036ae71ecc60e76\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-f0a01036ae71ecc60e76\" aria-expanded=\"true\" aria-controls=\"Collapse-f0a01036ae71ecc60e76\">\n                            \n                            <span class=\"ekit-accordion-title\">\u00bfPuedo reservar juntas las dos tallas de aletas?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-left-arrows\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-f0a01036ae71ecc60e76\" class=\"show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-11-d3f55bc\" data-parent=\"#accordion-6ae71ecc60e76\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p class=\"translation-block\">S\u00ed. En la p\u00e1gina del equipo de esn\u00f3rquel puedes elegir por separado las cantidades de aletas S\/M y L\/XL. Ambas empiezan en cero, as\u00ed que selecciona al menos un equipo. La talla corresponde a las aletas; la m\u00e1scara tiene un \u00fanico tama\u00f1o general.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Tralei Rentals Essential guide to your rental In Tenerife Frequently Asked Questions Why am I being charged a security deposit? We charge a small security deposit to ensure the safe return of our equipment. However, this deposit can be waived if you leave a physical ID or passport with us for the duration of the [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_joinchat":[],"footnotes":""},"class_list":["post-575","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Equipment Rental FAQs in Tenerife | Tralei Rentals<\/title>\n<meta name=\"description\" content=\"Find answers about renting sports equipment in Tenerife: booking dates, pickup and return, payments, deposits and transporting your equipment from Alcal\u00e1.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rentals.tralei.com\/es\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Equipment Rental FAQs in Tenerife | Tralei Rentals\" \/>\n<meta property=\"og:description\" content=\"Find answers about renting sports equipment in Tenerife: booking dates, pickup and return, payments, deposits and transporting your equipment from Alcal\u00e1.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rentals.tralei.com\/es\/faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Tralei Rentals\" \/>\n<meta property=\"article:modified_time\" content=\"2026-10-31T23:46:44+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/rentals.tralei.com\\\/es\\\/faqs\\\/\",\"url\":\"https:\\\/\\\/rentals.tralei.com\\\/es\\\/faqs\\\/\",\"name\":\"Equipment Rental FAQs in Tenerife | Tralei Rentals\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/rentals.tralei.com\\\/#website\"},\"datePublished\":\"2025-04-24T08:45:20+00:00\",\"dateModified\":\"2026-10-31T23:46:44+00:00\",\"description\":\"Find answers about renting sports equipment in Tenerife: booking dates, pickup and return, payments, deposits and transporting your equipment from Alcal\u00e1.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/rentals.tralei.com\\\/es\\\/faqs\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/rentals.tralei.com\\\/faqs\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/rentals.tralei.com\\\/es\\\/faqs\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/rentals.tralei.com\\\/es\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"FAQs\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/rentals.tralei.com\\\/#website\",\"url\":\"https:\\\/\\\/rentals.tralei.com\\\/\",\"name\":\"Tralei Rentals\",\"description\":\"Discover TENERIFE with our Paddle Surf rentals. 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