We require a security deposit to ensure the safe return of our equipment. In the past, we have encountered situations where items were not returned, which led to significant losses. The deposit serves as a safeguard, allowing us to continue offering high-quality rentals.

Additionally, if any equipment is returned damaged or with missing parts, the cost of repairs or replacements will be deducted from the deposit. The exact amount will be determined based on the extent of the damage or the cost of replacing the missing components. If the equipment is returned in the same condition as when it was rented, the full deposit will be refunded.

No, our paddle boards are inflatable and come packed in a convenient carrying bag for easy transportation. When you arrive at the designated meeting point, we will provide you with a manual pump to inflate the board yourself.

For added convenience, we also offer an electric pump rental as an extra. This battery-powered pump can inflate up to five paddle boards, with each board taking approximately 12 minutes to inflate.

The full-day rental (24 hours) is our standard pricing model, while the half-day rental is offered as a discounted option for those who only need the equipment for a shorter period.

The reason we require all equipment to be returned by 8:00 PM is to allow us to inspect, clean, and perform any necessary maintenance to ensure it is in perfect condition for the next customer. This process is essential for safety, quality control, and scheduling. 

By returning the equipment in the evening, we can:

• Thoroughly check and clean all gear to ensure it is safe and well-maintained.
• Verify that all parts are returned and in good condition.
• Avoid delays or complications for customers picking up rentals the next morning.
• Provide a lower-cost option for those who only need the equipment for part of the day.

Ultimately, the price difference exists because keeping the equipment for 24 hours means we lose the ability to rent it the next morning, while half-day returns allow us to keep everything running smoothly for all customers.

rior experience is not required to rent a paddle board. However, we recommend testing the board on calm waters first to get a feel for it. For added comfort, we suggest renting an adjustable seat that can be attached and detached. This allows you to sit and practice, then convert the paddle board into a kayak if you're not yet comfortable standing. It’s a great option, especially if you're new to sea activities, as it can take a little time to learn how to balance and stand on the paddle board.

Yes, the dimensions of the paddle board, when deflated, are 88 cm tall, 40 cm wide, and 27 cm thick, which should fit in most standard vehicles. The compact size makes it easy to transport.

Currently, we do not offer delivery options, but we are actively working on providing this service in the future.

When picking up your equipment, you’ll need to bring your booking confirmation. For your paddleboard experience, we recommend bringing the following:

• Water
• Sunscreen
• Appropriate outdoor clothing for sea activities, such as swimwear or comfortable clothes
• Hat or sunglasses for sun protection
• Any other items you would typically bring for outdoor activities at sea.

Yes, the minimum age to rent a paddle board is 18 years old. Additionally, you will need a valid credit card or PayPal account for checkout, as bookings are only accepted with a security deposit, which can only be paid online.

On the island of Tenerife, weather conditions can vary significantly by location. If there’s wind or adverse weather in one area, there is likely a different part of the island with calm conditions and good weather. It’s almost always possible to find a suitable spot for your activity.

If a meteorological alert is issued for the entire island, we will cancel your reservation and offer a full refund. To check the weather, we recommend using apps like Windy.com to monitor conditions in different areas. After pick-up you can use your own transportation to arrive at the best location to enjoy your rental equipment.